Nationwide Freight Service – Privacy Policy
Introduction
At Nationwide Freight Service (“we,” “us,” “our”), protecting your privacy is important. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services.
By using our website or services, you agree to the collection and use of your data in accordance with this policy.
Information We Collect
We may collect the following types of information:
- Contact information: name, email, phone number, address
- Shipment-related information: details of the vehicle or freight, pick-up and delivery locations, dates, condition of the shipment, etc.
- Device & technical data: IP address, browser type, operating system, web pages visited, time spent on site
- Communication data: information you give us when you contact customer service (emails, messages)
- Payment information: when you pay a deposit or make transactions (credit card details, billing info)
- Cookies and tracking data: data collected via cookies, web beacons, analytics tools, etc.
How We Use Your Information
We use the data we collect for purposes including:
- Providing, managing, and improving our freight broker services
- Responding to your inquiries, processing bookings, and coordinating with carriers
- Sending transactional messages (e.g., booking confirmations, status updates)
- Conducting analytics to improve our website and services
- Complying with legal obligations or resolving disputes
- Occasionally communicating promotional offers (if you agree)
Sharing Your Information
We may share your personal data with:
- Carriers in our network — to coordinate transport for your shipment
- Service providers who help us with business operations (e.g., email services, website hosting, analytics)
- Regulatory or legal authorities, if required by law (e.g., in response to subpoena)
- Successors, if our business is acquired, merged, or goes through a restructuring — your data may be transferred, but we’ll protect it under this policy
We do not sell or rent your personal information to third parties for marketing purposes.
SMS / Text Messaging
- If you provide your phone number, you may receive SMS or MMS messages for business communication (like booking updates).
- We do not share your mobile number or messaging consent with third parties for their marketing.
- To stop receiving texts, you can reply STOP, and we will honor your request.
Cookies and Tracking
- We use cookies and similar technologies to track how you use our site, helping us improve the experience.
- You can disable cookies through your browser settings, though doing so might limit some functionality.
Data Security
- We take reasonable measures to protect your personal data (e.g., encryption, secure servers).
- However, no system is 100% secure — we can’t guarantee perfect protection.
Your Rights
Depending on your jurisdiction, you may have rights such as:
- Accessing the personal data we hold about you
- Correcting or updating your data
- Deleting your personal data (where applicable)
- Withdrawing consent for data processing
- Requesting data portability (moving your data elsewhere)
To exercise these rights, you can contact us (see “Contact Us” section below).
Children’s Privacy
Our website and services are not intended for children under 18. We do not knowingly collect personal data from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll post the new version on our website, along with a “last updated” date. Please review it periodically.
Contact Us
If you have any questions about this Privacy Policy or want to exercise your data rights, you can reach us at:
Email: contact@nationwidefreightservice.com
Address: 35 E Horizon Ridge Pkwy, #110-187, Henderson, NV 89002